Shopping & Discounts

How do I place an order?

It's very simple to buy from MAHA!
In order to help you, we have prepared a short step-by-step guide below:

  • Select the product you wish to buy.
  • Choose the right color/variant/size/quantity you would like. For bracelets and necklaces please read the product description for the length of the item. When you are ready, click "Add to cart" or "Buy it Now".
  • If you have a "Discount code", you can apply it on the checkout page.
  • Confirm all your details and shipping method is correct. When you are ready, click "Continue to payment".         
  •  Finally, enter your payment details. When you are ready, click 'Pay Now.
  • Waiting for shipment. :) As soon as your order is processed and shipped, we will send you your order and shipping confirmation email.
I tried to use a discount code and it didn't work

For the usage of the discount code:

  • Check to make sure the code was copied properly and click “APPLY”, and then the price will change. If the code still doesn’t work, please contact us:
  • Discount codes cannot be combined. Only one discount code can be used at checkout.

If you have any questions, do not hesitate to contact us via e-mail:

How do I apply my discount code?

For the usage of the discount code:

  • If you have a discount code, you can apply it here at the checkout page.
  • Check to make sure the code was copied properly and click “APPLY”, and then the price will change.

  • If you see an error message, please check if your discount code is valid.
  • Discount codes cannot be combined. Only one discount code can be used at checkout.

If the code doesn’t work, please contact us:

Can I make changes to my order after placing it?

Usually, we can modify the order information for you before delivery, such as zip code, address, product replacement, etc. But please contact us as soon as possible.

please contact us in following ways:


How do I cancel my order?

As soon as you place your order, we’re on it – We know you want to receive your package ASAP! Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are only able to cancel your order if it has not been processed at our warehouse. In case your order is already forwarded to the carrier, unfortunately, we can't cancel it, so it is important to contact us ASAP.

I made a mistake with my address

Please check your address on your confirmation email which is sent after purchase.

  • If the product has not been shipped, don't worry, please send us the correct address as soon as possible so that it can be changed.
  • If the product has already been shipped, we are sorry for that. Anything can’t be changed in this situation. Maybe you can pay more attention to the logistics, you can get it from your local post office when your package arrives your country. We sincerely apologize for any inconvenience that we caused.

Please contact us by email: within 24 hours of placing your order.

Will I receive a confirmation email when I place the order?

Yes. You will receive a confirmation email shortly after placing your order. To ensure that this goes into your inbox please add to your contacts, otherwise your confirmation email may end up in your spam folder. If you have not received your order confirmation email please contact us.

Shipping, Tracking & Delivery

Do you ship internationally?

Yes, we do! We ship to every country in the world.

* Free shipping for all orders over US$59.99 (Free Product is not included). Otherwise, it costs US$6.

*The shipping cost of the Free Product is not deductible. (If you place order over $59.99, including free products and other priced products, and you are asked to pay the postage, this is the shipping cost $19.99 of each free product.)

PS. We have free shipping site-wide promotions during the sale season. Stay tuned!

How to track my order ?

If you place an order successfully, you will immediately receive a confirmation email. The order confirmation email was sent to the email address, which you used for your order.  Then if the item is shipped, you also will immediately receive a shipping email.


If you need any further assistance with tracking your order. Please contact us in following ways:

How long does it take for an order to arrive?

✈Worldwide Free Shipping  For Orders Over $59.99 ✈

Shipping Range

  • We can ship to the world & Worldwide free shipping for orders over $59.99.
  • We ship to almost every country in the world. 

Delivery Time

  • Order Processing: 1-5 Business Days.
  • Standard Shipping Time: 15-40 Business Days.

Wrong Shipping Information

  • If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
  • Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
  • Contact us at
Will my order be shipped in one package?

For logistical purposes, items in the same order may arrive separately. We do this to ensure that items are shipped to our customers as quickly as possible.

The package is being delivered by the carrier but I wasn't at home, what should I do?

Please contact the carrier. Usually, they will resend your package on the next working day, but sometimes they may ask you to pick up your package at your local post office/access point.

If you need any assistance, please contact us in the following way:

I haven't received my items - Whom should I contact?

If you have not received your order within the expected shipping times (check delivery times),please contact us in the following way:

We will always be at your service to help you locate the package and keep you informed all the way.

Before contacting us, you may also try contacting your local post office if your tracking number shows your parcel has arrived in your city. Please note that we are not held liable for any incorrect shipping addresses and phone numbers provided during purchase. In case there is a mistake in your shipping information, please let us know ASAP.

Payment, Billing & Fees

What methods of payment do you accept?
  • You can pay by Visa, Mastercard or American Express but also by Paypal, ShopPay, Venmo,Discover , JCB, Diners Club, RuPay, Maestro, Hypercard, Trustly, and 29 more. We do not accept bank checks, wire transfers or cash on receipt.

If you have any questions, do not hesitate to contact us in following way:

My payment was declined - What should I do?

If you are experiencing an issue when making a payment on checkout, please double-check and follow the guide below.

Error message

  • Please make sure you have inputted the correct details.
  • If all details are correct, pls contact your bank to ensure there are no problems with the card.
  • If the above is no problem, please contact us to submit details and we will investigate further.

To help us solve the issue for you, please include as many of the following details as possible.

  • What operating system do you use (e.g. iOS, Android, Windows Vista, Mac OS X)
  • What Internet Browser you are using (e.g. Internet Explorer 8, Firefox, Safari, Chrome)
  • What payment method you were trying (e.g. PayPal, Visa)
  • A description of the problem and what time the problem occurred
  • If you get an error message, please include it in your message to us

Payment DeclinedIf your credit or debit card was declined, please check the following:

  • Card expiry date
  • If your card billing address is different from the billing address you informed on checkout.
  • If the above doesn't help, your Credit Card Company or bank will have more information. If using PayPal, please contact PayPal directly if your payment has been declined.
Can I get a price adjustment on my item?

As a retail business, our prices may change in response to trends, stock, and demand from the consumer. As such we are not able to refund the difference.

If you have any questions, do not hesitate to contact us in following way:

Why did the price change on checkout?

The prices shown on our website refer only to the value of the products. However, during checkout, a delivery fee may be added to the total purchase price. If the price difference is much higher than expected, please contact our by . We will happily check this for you.

Do I have to pay import taxes/duties on an international order?

We try our best to make sure you don't have to pay additional import or customs taxes/duties but sometimes it is out of our control.

If you are charged additional taxes/duties, you are responsible for payment. Unfortunately, MAHA is unable to advise what taxes/duties charges may be applied to international shipments. We are not responsible for any taxes/duties applied to your package.

For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected charges at your end.

Products & Care Instructions

How do I take care of my jewelry?

Tips on Caring for Jewelry. Because of the delicate nature of jewelry, any damage caused by wear and tear will not be replaced. Please follow these guidelines listed below to ensure your jewelry will not be damaged.

  • 1.Keep it dry: Getting jewelry wet is always bad. It can lead to cracks, a lack of shine, and water stains. Therefore, always remove your jewelry before swimming, showering or bathing or cleaning with household chemicals.
  • 2.Keep it away from chemicals: This might seem obvious, but you can find harmful chemicals in lotions, perfumes and hairspray. Keep your jewelry away from these products.
  • 3.Put it on last: To avoid chemicals, put your jewelry on last and take it off first.
  • 4.Do not expose leather jewelry to water or any form of moisture, and always make sure your plated jewelry is dry prior to storing—moisture leads to natural tarnish.
  • 5.Know when to take it off: Most people know to take their jewelry off before they go to bed, but forget to remove it when swimming, gardening, cleaning and playing sports.
How can I clean the bracelet or something?

Cleaning & Caring Instructions for Your Bracelet

Following are the cleaning steps for gemstone bracelets:

  • First, clean your bracelet with warm water. Do not use detergent.
  • If there is any discoloration or build upon the beads of your bracelet, then clean it with a soft cloth before using warm water on it.
  • To clean the beaded bracelets, scrub them gently with a soft cloth and dry them softly with a dry cloth.
  • In the end, polish the metal-plated beads with a clean, soft cloth.


Following are the cleaning steps for wood beads :

  • Firstly, you can wash your wood beads only if necessary. Wash them by hand with just warm water or a small amount of liquid dish soap if necessary. Pat dry and hang it.
  • You can re-oil your bodhi seed beads, and add a fragrance if you wish. Rub a small amount of organic walnut oil, beeswax, or mineral oil in your hand along with an essential oil (optional) and then rub into your wood/seed seeds thoroughly.
  • If you live in a dry climate this may need to be done every few months to maintain the beads but otherwise once a year may be sufficient. Over time your natural beads will darken. This is a normal process.
If my bracelet broke, can I restring it?

Yes, you can.

There are the following steps to re-string the bracelet

  • 1. The first step is finding the right elastic cord for your bracelet. You need some of stretchy elastic cord. It is recommended that the color of the elastic cord be similar to the color of the beads.
  • 2. Cut a piece of cord the size of your bracelet, plus leave yourself at least three inches of elastic on each side to tie your knots and you can use the wire clippers are not the sharpest for this but they work or you can use scissors.
  • 3. String your beads on the elastic while it is on the spool, and use a ​bead stopper to avoid having the beads slip off the cord. Pre-stretch your cord by pulling on each end before stringing. This is a really important step.
  • 4. One key to successful results is to use a surgeon's knot to tie the elastic. The surgeon's knot is the most reliable knot for elastic bracelets. A surgeon's knot is a square knot (also known as a reef knot) with an extra loop through. The extra loop helps keep the knot from slipping. You can add an extra half knot on top of the surgeon's knot just in case.
  • 5. After cutting the elastic cord, add a dab of glue to the knot. If possible, cover your knot. This makes your elastic bracelet look nicer, but also protects the knot from wear caused by rubbing between two beads.

If you have any questions during the process, please feel free contact us:

Should I wear my left hand or my right hand?

Generally, your bracelet can be worn on either your left or right hand.
But there are some special advice.

Which Hand to Wear Your Feng Shui Wealth Bracelet?

Since ancient times, there is a saying in the Chinese culture that states the following: "The left is going in and the right is going out." Generally speaking, the bracelet that can absorb wealth is best worn on the left hand and the bracelet that can ward off evil spirits is best worn on the right hand.

The saying means that the left side of the body is considered the receptive hand. The receptive hand is what we use to absorb wealth chi (wealth energy) into our bodies.
When the bracelet absorbs the wealth chi through your receptive hand, you are inviting good fortune into your life.When the bracelet absorbs the wealth chi through your receptive hand, you are inviting good fortune into your life.
Meanwhile, the right hand is known as the projective hand. It is the hand we use to give away energy.


Which Hand to Wear Your Red String Bracelet?

The red bracelet is mostly worn on the left hand. That is because the left hand is believed to be close to the heart.

Can I wear multiple bracelets in one hand?

Yes, you can. Wearing multiple bracelets will not affect the effectiveness of the bracelet.

If you have any questions, please feel free to , so that we can help you as quick as possible

Returns & Exchanges

How do I return my order?

We understand how difficult it can be to choose personal items online. Don't worry! Our policy lasts 30 days. All orders can be returned/exchanged for a full refund within 30 days, with proof of purchase. Refunds do not include shipping cost.

Please send the following to, so that we can help you as quick as possible:

  • Order number
  • A photo image of the product
  • Name of product
My item is broken.

We're sorry to hear that you've received an broken item.

Don't worry! We'll do our best to help you with this. Please reach out to our customer support at our contact us page.

Please try to have the following information to send, so that we can help you as quick as possible:

  • Order number
  • A photo image of the product
  • Name of product
My tracking shows my package is being returned to sender - What should I do?

If your tracking is showing as being returned, don't worry! We'll make sure to help you with this.

Please try to send theorder number and tracking numberto, so that we can help you as quick as possible.

What's your refund policy

Check our Redund Policy

I received the item but I don't like it

We're sorry to hear that you've received the item you did not like.

Don't worry! We'll do our best to help you with this. Please reach out to You can check our return policy

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at

Other inquiries? Let's chat.

Please email us at